Refund Policy

General Disclaimer

We carefully prepare every order

to ensure it reaches its destination

in the best possible condition.

If you’re not 100% satisfied with our product,

please contact us and we will do everything

we can to replace it, or refund it, whichever

you prefer.

We absolutely DO NOT accept returns on

perishable foods.

We do not add preservatives to our cookies,

therefore our cookies do not travel well.

To preserve quality we reserve the right to restrict shipping locations.

Shipping Disclaimer

We do not offer refunds for delays by the shipping carrier

as this is not within our control.

This includes general delays, weather delays, and any other delay

that may take place. In an effort to minimize shipping delays,

we only offer 2 and 3 day shipping options through USPS and UPS.

PLEASE NOTE: Due to COVID-19, some carriers

have experienced unusual shipping delays.

Please track your delivery date/time and plan to have

someone available to accept your shipment.

Kindly notify us if your product arrives well past

your expected delivery date and we will offer a

10% discount off your next purchase.