Shipping Policy

Ordering

Orders made after 2:59 p.m. PST will be processed on the following business day. Orders with upgraded shipping & handling are subject to verification and may not be processed until the following business day

Shipping
Shipping costs are calculated at checkout using current shipping rates.
We do not add preservatives to our cookies, therefore our cookies do not travel well. For that reason not all services are available for all destinations. Available service options will be displayed at checkout. Quality is of the utmost importance to us at Wholy-Chip! and we reserve the right to restrict shipping locations. 
Shipping is provided by third-party carriers. We do not offer refunds for delays by the shipping carrier as this is not within our control. This includes general delays, weather delays, and any other delay that may take place. In an effort to minimize shipping delays, we only offer 2 and 3 day shipping options through USPS and UPS. 

Deliveries
We deliver to local customers in the following zip codes only: 93301 93304 93305 93306 93307 93308 93309 93311 93312 93313 93314.  Local deliveries are provided by a third party. Third party delivery rates apply. We do not deliver to PO Boxes. Sunday delivery may not be available. Primary local delivery days are Monday, Wednesday and Friday. To ensure product quality, Friday shipping may not be available on holiday weekends.

Blackout Dates
Shipping is not available on the following days: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, & New Year's Eve. Other blackout shipping dates may be applied as needed without notice.